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“Please Hold your Questions Until the End.”

Last Updated on Sunday, 10 September 2017 11:41 Written by Pam Chambers Sunday, 10 September 2017 11:41

Have you ever heard a speaker say, “Please hold your questions until the end”? Here’s why that’s a bad idea:

  1. People who have a burning question on their mind are now distracted and are unlikely to fully grasp whatever comes next. Their learning is now halted.
  2. Unless they write their question down, they might forget what it was. What a shame that would be if the question were to have benefitted everyone present!
  3. When you ask your audience to be silent “until the end,” you create an unnatural relationship. In fact, you prevent a relationship from developing.
  4. You show that you are fearful of something. What? Losing track? Losing control? Running out of time? Not knowing the answer? Competent speakers have the tools and skill to prevent any and all of these possibilities.

If you are lucky enough to have a stimulated audience who has lots of questions, you may have to “praise and limit.” You might say, “I’m delighted that you are so interested! I want to be sure I cover what I promised, so let me take one more question now.”

Here is my final argument against “Hold your questions until the end:” Would you ask the same of a dining companion? “I thought you should be aware of my lunch rule: I will do all the talking until the final five minutes. Then YOU can ask questions or offer your opinion.” You’d be a very lonely diner indeed! Don’t be a lonely diner and don’t be a lonely speaker either.

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Take Command

Last Updated on Monday, 4 September 2017 02:01 Written by Pam Chambers Monday, 4 September 2017 02:01

 

“Marcie” is a new human resources specialist who leads monthly new employee orientation sessions. She feels intimidated when her boss is in the room observing her.

She asked me, “How can I prevent my boss from intimidating me?” I said, “Wrong question. The right question is, ‘How can I prevent myself from being intimidated?'”

This deceptively simple change of wording changes the focus. Instead of Marcie being a victim, she can now take charge.

There are several answers to her new and improved question, but here is my favorite:

Postion her boss as a helpful ally rather than a dreaded threat. She could say, “We are fortunate today to have Ms. Boss with us. Ms. Boss, later on in the session, I’d like to get your viewpoint about _______.”

Ms. Boss will feel flattered. You will have gained command of how to use her, to everyone’s best advantage.

 

 

 

 

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Leave Better than How They Arrived

Last Updated on Sunday, 20 August 2017 10:59 Written by Pam Chambers Sunday, 20 August 2017 10:59

A good speaker has this purpose: the people who attend my presentation will leave “better” than how they arrived.

They now look at something from a different perspective: “Oh! I never thought of it that way. That makes sense!”

They learned something: “So that’s why we should distribute handouts after our talk instead of ahead of time!”

They became curious: “I can’t wait to google ‘vocal fry’ to learn more about that contagious speech phenomenon.”

They became indignant: “I didn’t realize that was happening in our town. I’m going to do something about that!”

They got inspired: “If she can overcome her fear of having ‘all eyes on her,’ I can too!”

Decide ahead of time how you want to make a difference and craft your presentation to make that happen. Create an effective call-for-action and state it loudly and clearly!

 

 

 

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