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Leave Better than How They Arrived

Written by Pam Chambers Be first to comment on this post.

A good speaker has this purpose: the people who attend my presentation will leave “better” than how they arrived.

They now look at something from a different perspective: “Oh! I never thought of it that way. That makes sense!”

They learned something: “So that’s why we should distribute handouts after our talk instead of ahead of time!”

They became curious: “I can’t wait to google ‘vocal fry’ to learn more about that contagious speech phenomenon.”

They became indignant: “I didn’t realize that was happening in our town. I’m going to do something about that!”

They got inspired: “If she can overcome her fear of having ‘all eyes on her,’ I can too!”

Decide ahead of time how you want to make a difference and craft your presentation to make that happen. Create an effective call-for-action and state it loudly and clearly!

 

 

 

Annoying Habits Speakers Should Avoid

Written by Pam Chambers Be first to comment on this post.

Why does he keep doing that? Its driving me crazy! Have you ever thought this as you watched someone give a presentation? Here are five annoying habits that you should avoid:

Jingling keys and coins.

When youre nervous, your hands often tell the tale. Many people stand in front of the room, immediately put a hand in a pocket, and begin to fiddle with keys and coins. This is very annoying. Stop it! Free both hands and make meaningful gestures, or if you must, hold a marker in one hand (ready to write on a flip chart). Which brings me to the next point.

Clicking the top of the marker on and off.

As I listened to a student give a one-minute talk, I counted the number of times he clicked the top of the marker on and off. Nineteen! He was the only one who didnt notice it. In fact, he denied it.

Touching your face (especially your nose and mouth).

My sister reported listening to a counselor who spoke about parenting skills. During his talk, he constantly put his fingers on (and in) his mouth.

At the end of the evening, he asked everyone to join hands in a prayer for the children. She scrambled to makesure she didnt have to stand next to him, and pitied the two people who did!

Playing with your hair.

When youre having a bad hair day, its natural to want to tame that errant strand. However, this only calls attention to the problem, and drives people crazy in the process. Women with long hair should avoid constantly flipping it and caressing it. Tie it back, or spray it in place.

Making tsk-ing/smacking sounds.

Some people do this before each sentence as if to say, Now hear this! Get someone to fine you $1.00 each time, and youll break this habit fast.

Mastering the Q & A Session

Written by Pam Chambers Be first to comment on this post.

Speakers usually look forward to the question and answer session. Its exciting when people show interest in your topic.

But if you dont handle this well, the presentation can end on a weak note. Here are some challenges and how to handle them.

There arent any questions. Imagine: Youve generously saved 10 minutes for questions, but there arent any. Instead of, Do you have any questions? ask, What questions do you have about this, that, or the other? This assumes that they have questions, and that now is the time to ask them.

What questions do you have? Still nothing?

Without stammering, blushing, or encouraging pity, say, A common question is _______. The answer is ______.

Any other questions? (Still nothing?)

Yesterday someone asked me _________. The answer is ______.

By this time, people are thinking, Oh, I get it. Questions and answers! Then they get involved. This method always works.

You dont know the answer.There are two ways to not know the answer: the wimpy way and the confident way. Instead of cringing and weakly confessing that you dont know, be bold. Now thats something I dont know. But I know exactly where to find the answer for you, and I will! Its OK not to know everything.

Nothing can be more unnerving than a hostile question from the audience. Believe it or not, its possible to accept, and even appreciate, a heckler. Heres the ideal attitude: This is a helper disguised as a jerk.

Repeat the question to the entire group. This shows that you are willing to face the question. It allows you to buy time to collect yourself so that you dont respond weakly or with anger.

Respond to the question, continuing to look at several people in the audience. If you respond only to the person who asked the question, you remain connected to the hostility and lose your power.

Thank the person who asked the question and acknowledge his or her contribution. Chances are, other people were wondering the same thing. It’s possible that because of that question, your presentation was more complete than it would otherwise have been. When you publicly acknowledge hecklers, they get the attention they want.

Once a man in my audience rudely asked, Why should we listen to you? What are your credentials? What a great question! Though I didnt love his tone of voice, inwardly I was thrilled. I got to talk about my work without appearing to brag. I gained credibility, and was sincerely grateful for his contribution. If you retaliate against a heckler, the audience will turn against you. You must remain dignified, generous, and gracious.