Why you should stand when you speak

Written by Pam Chambers Be first to comment on this post.

Last week I conducted a two-hour training session for 30 managers of a retail chain of stores. During the second hour I got everyone into groups of four to discuss certain management concepts from my new book, Not This Again!I asked them to select someone in their group who would serve as a spokesperson and share with everyone what their group had discussed.

Four of the six spokespeople readily stood when I gestured for them to do so, but two of them were clearly reluctant and allowed others in the group to speak for them.

After the session, during the debrief with the two owners of the company, one of them was critical of me for making people stand. “These people are not like you! They are blue collar workers and don’t want this kind of attention.” “But is it too much to ask that managers be able to stand and deliver? Develop more leader-like skills? Be easily seen and heard?”

I doubt I will back down from my position on this.

What do you think?

The Value of Feedback

Written by Pam Chambers Be first to comment on this post.

There was a man in my class who followed the conversation in the room by moving only his eyes. His head, neck, shoulders, and torso remained fixed in place. Only his eyes moved.

I found myself wondering if he had an injury that prevented normal motion, but no . . . he moved freely while entering the classroom and while interacting with others during the break.

I had to say something: Robert, I notice that when you follow the conversation that occurs around the table, you move only your eyes and no other parts of your body. Youre not unable to move, are you? He said he had no physical impairment.

Then, when you dont move your body to show that youre tracking the conversation, you might be misunderstood as being suspicious, wary, or on guard. OR, that were not worth the energy that it would take to move in concert with us. It would be better if you turned your body in response to the action around the table.

No ones ever told me that before. I know.

Be Memorable by Creating your Brand

Written by Pam Chambers Be first to comment on this post.

There are certain people you recognize right away, even from a distance. In a split second you know, “There’s Gloria.”

And then there are others who make not much of an impression. You may think you’re meeting them for the very first time.It’s embarrassing to say, “Nice to meet you,” and to hear the other person say, “We’ve met several times before.”

If you want to be remembered, you need to brand yourself. Branding your image is one way to do that. Here are some examples:

There was an architect in town who always wore seersucker suits and a tie. It was his brand. You could recognize him all the way across Bishop Square.

There is a powerful woman who always wears colorful professional jackets with black pants and a bold scarf slanted across her shoulder. She is playful, yet always taken seriously.

There is a marketing man who always wears pastel dress shirts and impeccable wool gabardine pants.

There is the City and County manager who always looks rumpled and slightly dingy, yet is highly attractive to women.

And there’s me. “The minute I saw the hat, I knew it was you.”

Find a style and brand that suits you. Make an impact.