The Life-Changing Power of “Thank You”

Written by Pam Chambers

People who earn black belts in karate get there by being grateful for each kick that lands them on the floor. They scramble to their feet, bow, and say, “Thank you!” to the person who knocked them down.

When I first witnessed that, I knew I had to make an immediate change in how my public speaking students responded to feedback. Instead of explanation, defensiveness, or justification, gratitude was in order.

When you simply say, “Thank you” to feedback, the feedback has a chance to be absorbed. You then have three choices: Keep it, analyze it, or throw it away. But you can do none of these if the feedback doesn’t get in.

You might benefit by implementing feedback about your volume, rate of speech, duration of eye contact, willingness to think before responding to questions, and much, much more.

Feedback is the breakfast of champions.