$15 (electronic book)

An amusing collection of easy-to-apply tips that will help you present yourself professionally, whether speaking to one person, to small groups, or to large audiences.

Now in electronic format! View the pages on-screen and search for phrases and keywords throughout the entire book, instantly and effortlessly. Of course, you can always print select pages, or the entire book, if you choose.

Features more than 40 concise chapters, including:

• The Crucial First Five Seconds
• The Truth in Packaging Law
• How to Present yourself at Networking Events
• Managing Challenging Audience Behavior
• How to Love your Audience
• What to Do if your Mind Goes Blank
• It's not Being Phony — It's Being Flexible!

$24 (hardcover book)

Pam's latest book, a best seller in Hawaii! Easy to read, easy to absorb, and easy to apply. Includes how to control pre-presentation jitters, how to establish rapport with your audience, how to structure your presentation, how to get invited back, and how to make money with public speaking.

For an autographed copy, please specify to whom it should be dedicated.

"Public Speaking Made Easy is a must-read for those relying upon superior communication skills. This is where you learn them." - William Keeler, CLU, ChFC, Financial Security Planners

$10 (softcover book)

A compilation of more than 30 of Pam's articles, all about image and style. Plus, great tips from Young Laundry about clothing care. A must-have for professional men and women!

Includes:

– "The Appeal of a Man in a Pink Shirt"
– "How to Look Taller and Thinner"
– "The Courage to Wear a Hat"
– "Date Duds for Dudes"
– "Hate to Shop?"

. . . and much more!

$15 (audio CD)

You know your product and you have the credentials to prove it. But that isn't all that counts when people decide whether to do business with you. Your knowledge of good business etiquette can open doors that might otherwise remain closed.

In this 70-minute presentation at a national convention held in Honolulu, Pam Chambers addresses the following:

1. Why is business etiquette important?
2. Earn points on "The Scoreboard"
3. Interact at networking events
4. Set a goal to meet people
5. Introduce yourself
6. The importance of handshakes
7. What to say after you say, "Hello"
8. The 10-second rule
9. Business card etiquette
10. Make a promise and keep it
11. Host a business lunch
12. Use "matching" skills to build rapport
13. Dining etiquette
14. Thank-you notes

$15 (audio CD)

Track 1: Key Attitudes to Great Presentations
30:00 minutes
Great presentations begin with the right attitude. In this message before a live audience, Pam shares the two main attitudes that will enhance your next presentation. Get ready to learn new tips, tools, and techniques that will give you more confidence and competence!

Track 2: How to Turn Satisfied Customers into Loyal Customers
44:38 minutes
You want your customers to be not only satisfied, but loyal. In this presentation, you will learn about offering more than your customer expected, how to turn mistakes into assets, your least expensive and most effective marketing tool, and much more! Your mission: Customers leave feeling better than they felt when they arrived.

$30 (DVD)

Watch a 35-second sample clip here: *
High Quality (2.3 MB)  –  Small (468 kB)

• Do you know how and when to place your napkin on your lap?
• Are you sure which bread plate is yours?
• What should you do about a piece of lettuce that lands on the table?
• What if your knife clatters to the floor?
• Where should you place your napkin when momentarily leaving the table?
• What's the polite way to remove gristle from your mouth?
• How do you prevent the waiter from whisking your plate away before you're done eating?

This lively 45-minute video tape will answer these questions and many more! You'll laugh and learn as you watch our audience enjoy a four-course meal — guided from start to finish by Pam Chambers.